Frequently Asked Questions From Vendors
If you don’t find the answer to what you’re looking for, feel free to contact us at manager.van@portobellowest.com!
Who can apply to participate?
How much does it cost?
How do I pay?
What does my vendor fee go towards?
What is your cancellation policy?
Can I share a table or booth with another vendor?
Do you provide tables for booths?
What time is set up and tear down?
Can I request a spot on the floor plan?
Is there wireless internet at the venue?
Is there a till system?
What is my responsibility as a vendor in advertising the event?
Who can apply to participate?
Emerging or established West Coast artists and designers who create and/or design their own high quality work, and West Coast vendors who import Fair Trade goods from recognized Fair Trade sources. Vendor categories are: Art, Fashion, Jewellery, Accessories/Other, and Baby and Kids.
- 8 foot table – $225
- Booth, 6×6 – $275
- Booth, 10×6 – $350
Extras
- Special Request on Floor Plan-first come, first serve- $25
- Electricity – $20
- Extra 6″ table – $20
How do I pay?
Once notified of acceptance to Portobello West, vendors are required to provide credit card payment via specified online payment system or certified cheque within 5 business days of notification of acceptance. If payment is not received by the specified date, their spot will be immediately given to the next person on the waiting list. The address for cheque payments is:
VFAM
314-1298 West 10th
Vancouver, BC
V6H 1J4
What does my vendor fee go towards?
We are a non-profit organization, so all of your payment goes back into operational costs (venue rental, equipment rental, advertising, and administration).
What is your cancellation policy?
By submitting an application, you commit to pay 50% of the total invoice upon acceptance by the Market. This is a non-refundable deposit. If you are accepted and full payment (100% of the invoice) is not received by the specified date, there will be an amount owing (50% of the total invoice) on your account.
Refund policy: because your fee goes directly towards hosting the event, cancellations more than 30 days before the Market date will receive a refund of 50%. No refunds for cancellations less than 30 days before the market.
Can I share a table or booth with another vendor?
Sorry, no. Our layout does not enable us to allow sharing of booths or tables. You can, however, request to be beside a booth or table for $25. Requests are at a first come, first serve basis, and we’ll try our very best to accommodate all of them.
Do you provide tables for booths?
Tables are not provided, but you can rent a 6 foot table for $20. We provide chairs for all vendors.
What time is set up and tear down? Can I leave my items overnight?
Set-up begins at 9am and ends at 1030am. You will be given a time slot between 9 and 930am. It has is staggered to ease load-in. You can pack up your space at 5pm on Saturday and leave items over night (the space is locked and there is a security system, however we are not responsible for any items you leave behind). On Sunday, the tear down time starts at 5pm and runs until 6pm.
Can I request a spot on the floor plan?
Yes, for a $25 fee. Just select the option on your vendor application form and provide a general description of where you would like to be (ex: North east wall, beside doors). Requests are at a first come, first serve basis. We will do our best to accommodate all of them, but creating the best floor plan for the venue takes priority over all requests.
Is there wireless internet at the venue?
Yes. Just ask us for the password!
Is there a till system?
If you do not have your own till system, you are welcome to use ours. You will receive a cheque for the total amount minus 5% service fees approximately 5 days after the market.
What is my responsibility as a vendor in advertising the event?
Portobello West has an extensive marketing campaign including print, radio and social media promotions, but we ask that all vendors contribute to the promotion of the market!
You can help get the word out by:
- mentioning the event on your website ad linking to our website
- tweeting about the event with the hashtag #portobellowest
- writing about the market on your facebook business page
- doing an email blast or a newsletter to your clients and followers
- writing a blog and linking back to Portobello West
And don’t forget: Word of mouth is still the best advertising campaign around, so tell your friends, family, and fellow artists to come to the Market!
Still not seeing an answer to your question?
Contact us at manager.van@portobellowest.com